Research into Mobility-as-a-Service finds more alignment is needed between public and private sector

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Arup and MaRS Discovery District recently collaborated to define the value proposition associated with Mobility-as-a-Service (MaaS) from the perspectives of service vendors, consumers, transit agencies and governments – with a specific focus on the Greater Toronto and Hamilton Area.

Building on an emerging body of research, the team identified both common and diverging themes expressed by various stakeholder groups regarding the value of trip types offered by mobility services. The report includes findings that, to date, the MaaS eco-system has grown through private sector enterprise and technological development while the public sector has tended to react in response to these changes.

Government needs to be more active in the evolution of the MaaS ecosystem including planning for more robust prototyping, managing impacts of operations on congested streets, developing model operating policy that defines minimum expectations of value for stakeholders and facilitating innovation by the private sector.

– Ryan Falconer |  Cities Leader, Western Australia

The research also sought to better understand the value placed on MaaS by consumers, vendors, transit agencies and government – whether that be innovation in the mobility sector, decreased reliance on private cars, more flexibility, or improved urban connectivity and social equity.

Download and read the entire report here.

Mobility-as-a-service is an area of interest and debate for transit and city planners around the world as new initiatives and endeavours seem to surface daily, yet the impacts of such solutions on transportation networks and urban systems are not always clear. This research identifies the value proposition of such services for various stakeholders and what factors and approaches can help enable societally optimal outcomes.

– Melissa Felder | MaRS Shared Mobility Transportation Programme